Following on from inconvenient truths, where we saw Julian Siddle brag about how Legal Beagles was instrumental in Carl Wright’s demise, we have to wonder about the ability for two potentially conflicting businesses, to co-exist side by side. The Legal Beagles consumer forum is full of posts against claims management companies, while LB Compare encourages them to sign up and promote themselves on the site. If you are running a site to help people quit smoking, would you also run a tobacco brand comparison site linked to it?
It’s hard to see how the same people and company can run both a forum where people routinely ask for help against certain types of companies and a comparison site featuring the same types of companies. It’s plain for all to see that Legal Beagles have, over the years, dedicated a lot of time, effort and forum space, to fighting claims management companies: Claims Management Companies.
Even after the launch of LB Compare, the owners of Legal Beagles (and also of LB Compare), have posted up a thread about complaining about CMCs, to the Legal Ombudsman. The thread was updated by one of the owners just over an hour ago: CMC Complaints to the Legal Ombudsman.
It’s really good to see them provide that information to the public, but where does that leave the CMCs featured on LB Compare? It’s fair enough to say that LB Compare will only deal with reputable companies, etc. but you just never know, do you? After all, most conmen don’t have horns and tails, nor do they have this endorsement on their websites. What happens when someone starts posting on the Legal Beagles consumer forum, about an issue with one of the claims management companies featured on LB Compare?
Will they ignore the question and leave it unanswered or tell the poster to suck it? If they do, where does that leave Legal Beagles as a consumer forum?
It would be interesting to see if any of the participant companies featured on LB Compare have also been mentioned on the Legal Beagles consumer forum as a result of posters having issues with them. That will be another day, another post.
If I was running a CMC, I’d be a bit weary of appearing on a comparison site run alongside a consumer forum which has done so much to discourage the use of such companies, and where any day, a poster can pop up, express their disappointment with my company on the forum, and potentially be guided against my company, by the same people who invited me to participate in their comparison site venture.
On the left hand side, we have all the Legal Beagles forum threads about CMCs, on the right hand side of the same page, we have the advert promoting LB Compare, where it clearly says you’ll find a CMC to help you with your PPI.